Privacy Policy

The specific privacy policy determines how PetS CLUB SA uses and protects any information you provide when you use it's website.

Our commitment to ensuring that your personal data is protected
We are committed to ensuring that your personal data is protected. In the event that we ask you to provide certain personally identifiable information when you use this website, you can be assured that it will be used in accordance with this privacy statement.

The privacy policy may change in the future by updating the website. You should check the website to ensure you are happy with any changes. This privacy policy is effective as of December 8, 2015.

What information we collect
We may collect the following information:

  • name
  • contact details including email address
  • demographic information such as zip code, preferences and interests;
  • other information related to customer inquiries and/or offers

What we do with the information we collect
We need this information to understand your needs and provide you with better services for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.

We may occasionally send you promotional messages about new products, offers or other information that we think you may find interesting, using the email address you have provided.
We may also from time to time use your information to contact you for the purpose of conducting market research. We may contact you by email, telephone, fax or post. In addition, we may use the information to customize the website according to your interests.

Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic and administrative procedures to safeguard the information we collect electronically.

How we use cookies
A cookie is a small file that "requests" permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze the data sent and received by visitors to a website or lets you know when you visit a particular website. Cookies allow web applications to respond to you personally. The web application can adapt its activities to your needs, depending on what you like and what you don't like, by gathering and "memorizing" information related to your preferences.

We use traffic tracking cookies to identify which pages are being used. This helps us to analyze the data about the website traffic and to improve it in order to adapt it to the needs of the customers. We only use this information for the purposes of statistical analysis and after that, the data is removed from the system.

In general, cookies allow us to know which pages you find useful and which you do not, helping to improve the website we provide.

A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

We have already placed cookies that are necessary for the operation of this website, but some additional cookies are also used for other functions. You must agree to the use of these cookies before they are applied. These additional cookies are listed below.

Google Analytics

This website uses Google Analytics, a web analytics service offered by Google Inc. Google Analytics sets the number of cookies (4) in order to evaluate the use of the website and compile reports on website activity. Google stores the information collected by the cookie on servers in UK. Google may also transfer this information to third parties when required to do so by law or when such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by it.

Google Inc is a member of the US Safe Harbor Scheme. This system allows the transfer of data from within the EEA (European Economic Area) to countries outside the EEA without having to enter into a special data transfer agreement. Companies that sign up to the scheme are deemed to provide adequate protection of personal data transferred from Europe.

For more information about Google Analytics cookies, go to: Google Analytics Cookie Usage on Websites.

Social Networks

The website uses social network widgets that serve to easily share pages / links from the website on various social networks such as Instagram, Youtube, Facebook and Twitter. The widgets of the social networks use cookies which record the activity of a visitor through his choices (click-stream), such as e.g. the viewing of web pages, the navigation from page to page, the time spent on each page, etc.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we have no control over the other website. Therefore, we cannot be responsible for the protection of your privacy and any personal information you provide when visiting these websites and such websites are not governed by this privacy statement. You should exercise caution and check the privacy statement applicable to that website.

Checking your personal information
You can choose to limit the collection or use of your personal information in the following ways:

If you have previously agreed to us using your personal information for marketing purposes, in case you change your mind you can send an email at info@petsclub.com at any time.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting, if you so choose.

If you believe that any information we have about you is inaccurate or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.