{"id":139,"date":"2026-01-04T21:05:13","date_gmt":"2026-01-04T18:05:13","guid":{"rendered":"https:\/\/lab.mst.duth.gr\/dm\/fotemant\/Wordpress_311225\/wordpress\/?page_id=139"},"modified":"2026-01-04T21:05:14","modified_gmt":"2026-01-04T18:05:14","slug":"faqs-2","status":"publish","type":"page","link":"https:\/\/lab.mst.duth.gr\/dm\/fotemant\/Wordpress_311225\/wordpress\/en\/faqs-2\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n

1. How can I make a reservation?<\/strong> You can make a reservation through our official website, from the Flight Booking section, or via your travel agent.<\/p>\n\n\n\n

2. How can I change or cancel my ticket?<\/strong> Changes and cancellations are made through the Manage Booking section, by entering your surname and booking code. Additional charges may apply for certain fares.<\/p>\n\n\n\n

3. What is the baggage policy?<\/strong> Hand luggage and checked baggage allowance depend on the fare type. You can find details in the Baggage section of our website.<\/p>\n\n\n\n

4. What do I do if my flight is delayed or cancelled?<\/strong> In case of a delay or cancellation, you will be informed via email or SMS. We provide alternative solutions, rebooking, or compensation, in accordance with European legislation.<\/p>\n\n\n\n

5. How can I check-in?<\/strong> Online check-in opens 48 hours before the flight and closes 2 hours before departure. You can check-in via our website or the EuropeAir app.<\/p>\n\n\n\n

6. What documents do I need for my trip?<\/strong> Depending on the destination, an ID card or passport is required. Please consult the Travel Documents section for detailed information.<\/p>\n\n\n\n

7. What should I do in case of lost or damaged luggage?<\/strong> Immediately visit the Lost & Found office at the airport and submit a report. Our department will inform you about the progress.<\/p>\n\n\n\n

8. Do you offer special assistance to passengers with reduced mobility?<\/strong> Yes, we provide full support. Please contact us at least 48 hours before your flight so we can arrange for your needs.<\/p>\n\n\n\n

9. Can I travel with a pet?<\/strong> EuropeAir allows the transport of pets according to specific regulations. See the Traveling with Pets section for details.<\/p>\n\n\n\n

10. How can I contact customer service?<\/strong> You can contact us via:<\/p>\n\n\n\n